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N Martinez

United States

1 Reviews
2 Reads
1 Useful

1 review

My First Wig

Blocked email for return

I email the company regarding the way that I received, I informed them that the wig was too silky for me and that I wanted to return it. I was email back to exchange it for the yacki which she said it's like african american hair. I emailed the company several times not realizing that they blocked my email address. I was told to send pictures of the lace which I did. I think she's waiting for the 15 day cut off.So that way I would not be able to return. If I have to pay. For the return, I will do that.But I will never ever order again. And if you look at the emails that they reply back to the customer, none of them corrects the issue. I do have proof of all my emails as well as showing that my email address was blocked

2024-09-22Helpful 1