I bought a 24 Ride on ATV from…
I bought a 24 Ride on ATV from Garvee(It was supposed to look like a Can Am ATV). Bought it before Christmas and... they work out of town, so I didn't get to see them until the Spring. He rode it for about 90 minutes. He rode it once, then we had to charge it, he rode it again and he stopped working at 30 minutes(the 2nd time). What did Garvee do? They just didn't respond! I mean, they did, but they KEPT starting new tickets, they REPEATEDLY ignored me, I contacted the better business bureau and they flat out lied about our encounter saying that I hadn't replied to them when I had the ENTIRE interaction. It's a 400 dollar lesson, but do you think we learned it? Nope. We had to buy new tires for an ATV. I didn't order them, but as a family, we did, we ordered them from Garvee. I cancelled it as soo as I'd found out(within 5 minutes) but it was too late! They couldn't stop the delivery! It'd been a whole 5 minutes! So they shipped the tires, but then before they were about to get here, THEN they cancelled(so about a week later). Not 5 weeks later, after FedEx shows they've received the item in return and... still no refund because THEY have no record of it being sent back. I have the record. FedEx does, there's even a signed receipt from Garvee taking the shipment back, but they don't have the record and me providing it doesn't count. That's a way of saying 'you annoyed us when you went to the BBB, we're going to keep this 499.99 as well, hmmk! Thanks! Please shop again if you're a moron.' I am at a point where I beyond hate this company. It's not getting a bad product or a company refusing to stand by it, it's just the blatant lying. I mean, they're objectively full of shit. It's insane.