disappointed
I was happy with them from my first purchase, but then I signed up for a subscribe n save deal last month for the first time. I noticed that in the mail I got another delivery from them this month. To my surprise, it was my subscription. Given I did sign up for it, I was never notified of the incoming delivery or order for that matter through any communication, so I was unable to cancel or even know about it beforehand! When I called customer service to help me with canceling my account, they said they can’t help me access my account online because of an issue in their system. I still can’t sign in to my account today and I don’t even know if I’m still signed up for the subscription. Still waiting on ANYONE to help me with this issue. This is ridiculous!