Order #FLOW182801 - NOT RECEIVED YET !
UPDATE: Customer service reached out and reshipped my items which were received. _________________________________________ I placed a sizeable order with FlowerAup on 02 May 2026 (Order #FLOW182801). Since then, I have followed up four separate times via their customer service email: service@floweraup(dotcom) on 08 May, 13 May, 17 May, and 25 May. All emails appear to have been attached to the same Zendesk ticket, yet to date I have received no meaningful update regarding my order or an estimated delivery timeline. It is extremely disappointing that despite repeated follow-ups, no one has responded to acknowledge the issue or provide any clarity. The complete lack of customer communication reflects very poorly on the service experience. Will this review finally receive human attention rather than another automated response? Or should I continue expressing my frustration through additional reviews in the hope that someone will eventually respond to my emails and provide an update on an order that has already been paid for?