The handyman tried to reschedule his…
The handyman tried to reschedule his time to come earlier then planned, then didn't show up and texted me the day of stating he would come the time originally planned which messed with my schedule. When he arrived he didn't stay the full amount of allocated time to build the desk. He realized it would take longer and just left and said he would have to get approval to come back. Fortunately I had another handyman on site who picked up the slack and got the job done otherwise I would have had parts just laying around all over my high-end epoxy floor which he didn't even protect. When I went to resolve this with Angi, they never picked up any of my calls. Their support number just drops calls. So, I went to the chat and they kept dropping me from each agent. I had to re-state 5 times what the issue was with 5 different agents with no resolution. This is probably the worst example of customer service from both of these parties involved I've experienced. No idea why Wayfair continues to work with them.