Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.
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Is Angi legit?
Angi (angi.com) has a 1.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 83% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Many consumers felt the platform was problematic due to excessive advertising and questionable business practices, such as the submission of inaccurate or bot leads, and the feeling that the service was fundamentally going downhill. Reviewers expressed strong dissatisfaction regarding communication failures, including missed appointments and being quoted drastically different prices for the same work.
However, some customers noted positive outcomes, like having a good experience with a chosen contractor or finding a prompt resolution for a specific need. Conversely, a small portion of people felt strongly that their personal information was shared without consent, leading to relentless communication from unverified contractors who would not take 'no' for an answer.
Auto-generated from all reviews of this business. For reference only.
I do not like Angis list and never use it. Every year I am charged for it. The only way I can see to cancel it is to waste my time calling them - no doubt so that they can convince me to stay on as a member. I CANNOT STAND ANGI'S LIST! It is absolutely USELESS!
Reply from Angi2026-08-27
Hi Carolyn,
We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please contact us at 877-947-3639 so that we can learn more about your specific situation and address your
concerns.
Zero accountability and non-existent reliability. I purchased a garage door opener installation package through Lowe's, which was subcontracted to Angi. Angi has rescheduled my installation appointment TWICE with zero regard for my time. They take your money upfront and deliver no-show service. Save yourself the massive headache and hire a local technician directly instead of using Angi.
Reply from Angi2026-08-27
Hi Andy,
We apologize for any frustration or inconvenience this experience has caused. We appreciate you bringing your concerns to our attention and we're happy to assist. Please send your contact info to [email protected] so we can locate your project in our system and call to further assist you.
I went with Angi for pros.
They promised me good leads.
1.) They gave me the wrong coverage area.
2.) They fixed it but said they couldn’t fulfill the leads they promised me.
3) Wouldn’t let me out of the contract even though it was based on something they couldn’t fulfill.
4) The leads that came in were from people looking for free work.
5) So I asked if I could completely delete my profile and contract. They said it’ll cost me over $1000 to cancel remainder of months. Turns out they put me at 12 months instead of the 6 months I said I needed. I do summer work.
I have contacted customer service MANY times to talk about the lack and quality of leads. They keep passing me onto someone else or tell me that there is nothing else they can do.
I’m. Not. Paying.
Collections if needed. I like a good battle.
Reply from Angi2026-08-27
Hi Michael,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with Angi. We strive to ensure that our leads are of high quality and are open to reviewing leads if they do not meet our standards. We recommend contacting our Customer Care team to review your account, review the requests, and help you see the success of our service. We understand your concerns regarding the contract, and we appreciate your patience. Please reach out to our team at 877-947-3639 so we can assist you further with your specific situation. Thank you again for your feedback, and we hope to improve your experience moving forward.
My experience with Apex Drafting has…been short of satisfying and good experienc
My experience with Apex Drafting has not been the best. Reuben at Apex Drafting, has been deceptive, says one thing does another. Said he'd meet on our first appointment than called to let me know he would have to charge to come out and measure 1 hour prior. His plans were short on information and was given pictures and guide line from the city. He say there working on things and says that they'll be ready the next day, which has happened mulitple time. No schedule and lack of communication. from 6/01/2026 to 8/27/2026 Also promised a structural engineer which he has not produced. We were under the impression he had one in house.
Reply from Angi2026-08-27
Hi Trevor,
We regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.
Angi gets leads from the lowest quality sources and sells them to you at a premium. If you're vigilant you will close some of these leads, but you'll be competing with many other service providers and despite what they say, they still absolutely sell the leads to others. The most frustrating thing isn't their lead service, everyone sells crappy leads that you have to sift through, it's their service.
Reply from Angi2026-08-27
Hi J,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
I had a dishwasher go out . I called MC Finishing Carpenter LLC. Name is Jeremy McCartney he stated the pump went out on the dishwasher. I can home the next day and my kitchen floor was flooded i cleaned it up the best i could and the next morning it has warped badly. I called Jeremy and he came over and looked at it and stated he could fix it. The whole floor down to the subfloor had to be taken out. We went to Menards together and picked out flooring. I paid for the floor myself. He had his brother come over and helped and he was paid $200.00 each day he came, but did not spend all day. Jeremy went several times to Menards to get supplies and other things. I asked him to put in a new faucet in my kitchen as well. He did that about halfway. I still do not have a sprayer in the sink are and several parts not put back. He stated he bought the most expensive faucet at $90.00 and wanted $350.00 for the new one. I advised him i only had $300.00 that day in cash. I told him the kitchen floor wasn't right, but he in insisted it was because the old floor was very old and not straight. I paid him $800.00 the first day and then another $1400.00 the next time and then the $300.00 for the faucet. I was not happy, i did not get any receipts back and so he is going to get all that rebate money back from Menards. I also asked him to trim a big bush outside my house. I texted him and he told me $100.00 and i said ok. He stated later he had to buy a hedge trimmer to do so and ask me to pay him another $75.00 to haul off material. I told him no because he told me $100.00. I WOULD NOT USE HIM AGAIN. I asked for $200.00 back because i thought he took advantage of an older single woman. He would not agree. He offered me $100.00 refund and now he won't even return text messages. I called Angi to complain and ask for help and Angi has totally ignored me. SO I WON'T BE USING ANGI ANYMORE
Reply from Angi2026-08-24
Hi Melinda, we are sorry to hear about your recent experience while using the Angi service. This is not the kind of service we wish to provide to you when coming to us for help with your home projects. Please send your contact information to [email protected] so that we can locate your account and follow up with you. Best, Klaidy CX Team
Angi made two automated appointments for me ( it's what is convenient for them) and conveniently canceled with out cause. Spoke to one installer, who said he could come on the day scheduled but at a different time, he never showed up or called. The first installer did apologize for not showing up and also volunteered to install the ceiling fan. (Note: there was no ceiling fan install and I told him that before in an earlier conversation.) Angi sent another auto email stating that someone else would be coming instead, didn't show up either. Original appointment 8.19 and rescheduled 8.21. I called Wayfair and they refunded me the installation charge and I suggested that they cut ties with Angi.
Reply from Angi2026-08-23
Hi there,
We are sorry for the challenges you have experienced with getting your booking completed and to hear that your provider
did not arrive during your scheduled time. This is not the experience our team strives to give our valued customers. If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected] and we'll gladly assist.
I wouldn’t even give Angie one star if I could! Never ever ever use Angie’s list especially through Walmart! The guy came and only did half the job and left now I can’t even get a hold of Angie or any of the representatives! Walmart says it’s a third-party problem and they won’t help me either! Now I have I can’t do anything about it. I am so pissed never ever ever ever use Angie’s list ever!
Reply from Angi2026-08-24
Hi Anthony,
Thank you for bringing this to our attention. We are very sorry to hear that your experience has been anything but positive. We’d welcome the opportunity to discuss this further. If you’d like, please reach out to our Customer Care team at 888-811-2644.
The platform is not interactive and the communication is poor. I was assigned a time for installation of a product. I requested a change to a later date. They changed it to earlier w/o notifying me. I first learned when the contractor got in touch with me. On the site, I attempted to communicate, but it's all automatic. Eventually I reached a person and requested cancellation of the service and a refund. Then I received another email from the contractor about rescheduling -- the platform had not communicated to him the cancellation. I had another chat to confirm the refund (not received after 5 days), and was assured it would be coming.
Reply from Angi2026-08-21
Hi there,
Thank you for your feedback. If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected].
Booked well in advance for installation of a light fixture. Appointment was confirmed. No one showed up at the appointed time, instead I received an email telling me no one was available. When I called Angi’s I was told they don’t schedule, instead installers just pick up jobs when they want, and apparently can cancel at any time. Why would any customer want their job to be a filler for someone who is slow for business. Don’t waste your time with them.
Reply from Angi2026-08-22
Hi there! We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at [email protected] with your contact info so that we can locate your account and follow up. Best, Pablo, CX team
angie’s list has continued for the past 5 years to use our company and promote it on there platform allowing fake reviews by non angi list customer or even the contractors customers , we have demanded now they have 30 days to remove our information or a class action lawsuit will be filed, letter have been mailed to attorney generals office and BBB, this will not go away until this garbage excuse of a company does the right thing
Reply from Angi2026-08-20
Hi Dan,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Hired a guy through Angi. He took my $10,000 and then filed bankruptcy. Angi did nothing about it. They are useless in a dispute, have no real authority and apparently are not good at vetting. My advice is look elsewhere.
Reply from Angi2026-08-19
Hi Becky,
We're sorry to hear that your experience with one of our pros was less than positive. Feel free to write a review through the Angi app or by calling our Review Hotline at 866-986-5478. We're also happy to look into this and assist with the work quality concerns. Reach out to us at [email protected] or give us a call at 888-811-2644.
Very little is available about the company and how it operates for contractors without inputting your contact info into the site to create an account. Once you find out more details and are no longer interested, it is basically impossible to get Angi's sales team to stop contacting you. While currently not in the market for paid contracting leads, if we ever were in the future, Dillon Cook from the Chicago office absolutely sealed the deal that Angi will never be a service that we will consider. On top of being an annoying pushy sales guy, he tried to play himself off as having work without initially disclosing he worked with Angi. He was rude, tried weird mind game manipulation tactics, and pulled the legendary "have the day you deserve," line after being told to put us on their do not contact list.
Reply from Angi2026-08-19
Hi Billy,
We apologize for any unwanted communication you've received. If there is anything we can do to help you have a more positive experience, we'd welcome the opportunity to address any concerns you may have. Please contact us directly at [email protected] so that we can locate your account and assist.
The Junkluggers of Placer County were the best.. From the first call they were very prompt and very courteous.
The two men who came to the house were polite and very hard work workers recommend them to everyone John Blair go back daddy come here now come here, Bennie08
Reply from Angi2026-08-19
Hi John,
Thanks for the great feedback! We are happy to hear that you had such a positive experience with The Junkluggers of Placer County. Be sure to leave a review if you haven't already
either through the app or by calling us at 866-986-5478.
We contacted Angis list and selected THREE people to submit quotes based on their reviews. Over the next 5 days we received at LEAST 18 DIFFERENT VENDOR CALLS. Many from companies that have negative to poor ratings. And even when telling them we no longer are looking they would just call from different numbers.
Why does Angi tell you to select the vendors you are interested in, if they are going to give it to EVERY VENDOR THEY HAVE. Because they get a fee from every referral they give to a vendor.
Reply from Angi2026-08-19
Hi Scott,
We're sorry to hear you're receiving unwanted communication. We take your privacy seriously and apologize for any concerns. Rest assured, we only share your contact
information with providers you review, request service from or companies that provide services on behalf of Angi. We don't rent, share, sell, or trade information with any others.
Pricing and budget inconsistent for a single person handyman such as myself. My cost to earnings is ridiculous. Their help desks is populated by individuals who have severe listening issues. Thanks but no thanks angijunkscam
Reply from Angi2026-08-19
Hi Thomas,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
I hired a pro on angi to rebuild a patio cover. I did a HORRIBLE review of the pro and it’s been taken down! I used no profanity; I didn’t exaggerate or anything I can see that would be outside of their policies.
My review was mostly pictures showing his poor craftsmanship and that I fired him.
I’ve tried to repost and it tells me something went wrong.
There’s no number to call to get support unless you’re a “Pro”.
What can they do? Give the customer that REALLY supports the site a way to get justice.
Reply from Angi2026-08-19
Hi Brian,
We regret to hear about your experience and sincerely apologize for any frustrations this has caused. Feel free to leave the pro a review either through the app or by calling 866-986-5478. If you have any further concerns we may address, please reach out to us at [email protected], and we'd be happy to assist.
We were searching for a business to blow in Fiberglass insulation into our attic recently. We reached out to Angi for help on a Sunday night. We know Angi is a company that is reliable and has a record for carefully vetting ALL businesses under their umbrella. Within in minutes, they replied. The next day a business contacted us. We were given a quote.
We called around in our local area to see if anyone could match that quote. No company could.
The original company came to our home the following day. They were prompt, respectful, kind, courteous, friendly and professional. They cleaned up thoroughly before leaving. For that, we are grateful.
We were impressed with the fact that Angi called our home while they were here. She wanted an update and asked if we were satisfied with the work so far. We were very pleased.
We give Angi an A-plus for a job well done. Kudos!
We highly recommend Angi.
Reply from Angi2026-08-20
Hi Ken & Shirley,
Thanks so much for sharing with us your positive experience with this pro! It's great to hear that you have found a pro you can entrust your future projects to. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Extremely disappointed with my experience with Angi. The one star which is mandatory is too many. I hired a professional through their service specifically because I expected someone qualified, prepared, and capable of completing the job I was paying for. Instead, the person who showed up was unable to complete the installation and left me with the exact same problem I had before the appointment.
What makes this especially frustrating is that customers use Angi because we’re supposed to be getting vetted professionals. If someone accepts a job, they should have the experience, tools, and knowledge necessary to actually perform it—or at minimum properly assess the job before wasting the customer’s time.
I paid for a service, not for someone to show up, tell me why they couldn’t do it, and leave. Angi needs to do a much better job of verifying the qualifications of the professionals they send to customers.
Based on my experience, I would not recommend Angi for ANY home projects. I expected professional service and a completed job. I received neither.
Reply from Angi2026-08-19
Hi Kevin, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.Best, Klaidy CX Team