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Home Services

Angi

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201 reviews

1.5201 reviews
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About Angi

Data updated
Website
angi.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (179/179)
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About this business

Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.

Written by the business, not verified by us.

Is Angi legit?

Angi (angi.com) has a 1.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 83% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Many consumers felt the platform was problematic due to excessive advertising and questionable business practices, such as the submission of inaccurate or bot leads, and the feeling that the service was fundamentally going downhill. Reviewers expressed strong dissatisfaction regarding communication failures, including missed appointments and being quoted drastically different prices for the same work. However, some customers noted positive outcomes, like having a good experience with a chosen contractor or finding a prompt resolution for a specific need. Conversely, a small portion of people felt strongly that their personal information was shared without consent, leading to relentless communication from unverified contractors who would not take 'no' for an answer.

Auto-generated from all reviews of this business. For reference only.

What people say

S
Schaun美国 · 1 review · Experienced 2026-04-22 ·

Awful service. No accountability and no one to make decisions.

I've been a service provider using Angie's for over 1 year. Great account reps and salespeople. HOWEVER, customer support is a bad joke! 6 months Angie's was spot-on for collecting their fees, but we received NOT ONE SINGLE LEAD in the category we actually wanted. We are a mold remediation company, yet Angie's continually sent us mold testing leads. We repeatedly requested a "manager" to contact us regarding this. Additionally, we were switched on and off without our consent. Lio service from foreigners and zero flow between departments is worse than the Military. Angie's has the most recognized name in the home service referral industry, yet they have abandoned their clients for AI, Foreigners, and their wallet with zero regard for the very businesses that pay them. I'm still trying to work through this with Angie's, however they just don't care if they provide the service...as long as they collect $$.

Reply from Angi2026-04-23

Hi Schaun, Thank you for your feedback. We truly appreciate the professional mold remediation services you bring to our platform. We hear your feedback regarding lead categories and communication, and we want to ensure your experience with our support teams matches the high standard set by your account reps. Our goal is to provide you with the specific types of leads that help your business thrives. Please contact us directly at 877-947-3639 so we can provide further assistance and work toward a resolution. Best, Fernando. Angi Support.

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