Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.
Written by the business, not verified by us.
Is Angi legit?
Angi (angi.com) has a 1.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 83% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Many consumers felt the platform was problematic due to excessive advertising and questionable business practices, such as the submission of inaccurate or bot leads, and the feeling that the service was fundamentally going downhill. Reviewers expressed strong dissatisfaction regarding communication failures, including missed appointments and being quoted drastically different prices for the same work.
However, some customers noted positive outcomes, like having a good experience with a chosen contractor or finding a prompt resolution for a specific need. Conversely, a small portion of people felt strongly that their personal information was shared without consent, leading to relentless communication from unverified contractors who would not take 'no' for an answer.
Auto-generated from all reviews of this business. For reference only.
I hired Grille surface solutions RYAN YERGEY to pave and paint my driveway...ruined ,destroyed my driveway ..wrong paint,...he is a scammer and Angi endoresed them... stay away from both...he left me a big mess, had me pay everything up front
Reply from Angi2026-08-15
Hi Shari, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. Best, Klaidy CX Team
Went on line a month ago to find a blind repair shop. Received a 5 Star recommendation that was a disaster. They clearly don't track their subs
Reply from Angi2026-08-13
Hi there, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please get in touch with us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. Best, Klaidy CX Team
My " pro" was connected to a lighting fixture installation from Wayfair. So many issues; argued with me about the manufactures insert to not handle the fixture without gloves, stood on my toilet and vanity in his work boots, argued with me about what was delivered ( no hardware),and on and on. So unprofessional ! And to top it all off my light installed moves and has wires showing!!
Update, the reply from" Angi" with an apology and note to call so they could rectify was obviously just to make them look concerned for this site. When I called they of course had no idea what I was talling about nor had any way to speak to " Klaidy".
Reply from Angi2026-08-26
Hi Connie, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. Best, Klaidy CX Team
Thorough Angi.com application for project of demolition and installation new baseboard, we were looking for a professional ,they’re provided our phone number to a carpenter, who contacted us to set up estimate ,which was done in the same day . Carpenter came , gave us estimate of $1600 and asked 50% deposit , it was on July 18th 2026. July 26,2026 we asked carpenter to start the job, he stated that he is not able to come and asked us to hire someone else to do demolition ,after all money we gave him as deposit. My husband offered him that if not able to come ,return our money and quit. Next day carpenter said ,sign my agreement to receive your partially deposit money and $300 to leave him as traveling ,gas , material fee.We asked carpenter for a proof of purchase , he didn’t provide one. He never came for a job,did not do any job for us and kept our money for him himself. His estimate paper didn’t showed any required fee at all. Angi. Com didn’t helped to recover our $ 300.00. That’s is robbery to me. They supposed to be removing this kind of contractor or compensate loss to the customer. What kind of policy they have?Promote us a thief?
From now on we never going to use Angi. Com site ever. We do not trust them anymore!
Reply from Angi2026-08-04
Hi Irina, thank you for your feedback, and we apologize for any frustration or inconvenience this may have caused. Please send your contact information to [email protected] so that we can locate your account and follow up with you. Best, Estefany AngiSupport.
I can honestly say this has been the worst company I’ve ever dealt with. I only ended up using Angi because I purchased a range hood from Wayfair, and their installation service was handled through Angi. Unfortunately, that turned out to be a huge mistake.
Our project was simple: remove the cabinet and microwave above the stove, then install the new range hood. I was told that two professionals would come—one to remove the cabinet and microwave, and another to install the hood.
What actually happened was unbelievable. Angi gave both contractors completely incorrect job descriptions. The installer was told he was coming to hang a picture on the wall, while the other contractor was told he was there to haul away a mattress.
The installer arrived at 10:30 an on Saturday and waited for over an hour before leaving because the person assigned to remove the cabinet and microwave showed up 2 hours and 15 minutes late. When he finally arrived, he was confused because Angi had told him he was picking up a mattress.
I rescheduled the appointments for today 8:00 am and 9:30 am . To my disbelief, Angi assigned the same contractor who was over two hours late on Saturday. Even worse, they once again gave him the wrong job—this time telling he is to haul away furniture, despite my repeatedly explaining that the work was to remove a cabinet and microwave from the wall. As I’m writing this, he’s already an hour late.
At this point, I have zero confidence in Angi. Their communication is completely disorganized, they repeatedly send contractors with the wrong work orders, and they waste everyone’s time—the customer’s and the contractor’s alike.
I would strongly recommend that anyone considering Angi think twice before trusting them with a home project.
Reply from Angi2026-08-05
Hi Ashwathy, thank you for your feedback, and we apologize for any frustration or inconvenience this may have caused. Please send your contact information to [email protected] so that we can locate your account and follow up with you. Best, Estefany AngiSupport.
Angi's list sent contractors to my home who were forced to stop their work due to not having permits. The contractor never returned leaving me with a demolished sidewalk and basement staircase. The only resolution they offer is to send me a settlement check, after I told them Im on SSI and have income limitations. What they are asking me to do is unlawful and Im not risking my income to do that. They refuse to pay the contractors themselves.
Reply from Angi2026-08-26
Hi Karen,
Thank you for your review. We apologize if the app was not more helpful for your project needs. Please contact our Customer Care team at 888-811-2644 or send us an email at [email protected], and we'd be more than happy to address any specific questions or concerns you might have.
They trick you into a year long subscription without mentioning it. Terrible customer service and terrible leads. SCAM!
Reply from Angi2026-08-02
Hi there Austin,
We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please contact us at 888-819-2644 so that we can learn more about your specific situation and address your concerns.
I hired somebody off of Angi’s list the person completed the job. I left them a review and Angie’s list hasn’t stopped calling me about it and I don’t know why I’ve asked him to stop numerous times. I will not use Angie’s list again if they’re gonna keep harassing me.
Reply from Angi2026-08-15
Hi Denise, we apologize for any unwanted communication you've received. Please send your contact information to [email protected], and we’d be happy to unsubscribe your email and place you on our Do Not Call list. You can also give us a call at 888-811-2644. Best, Klaidy CX Team
Never really had a "professional" scheduled for my project.
When originally contacted Angie, given an immediate response and a scheduled date 2 days in future. Led to believe "professional hired had to cancel due to emergency," and rescheduled to a date another two days in future. On that date, Angie asked to postpone appointment for further 3 days as "they had trouble" with getting a professional! They neglected to confirm or deny they never had a "professional" scheduled at any point in time. Blatant liars! Will never contact Angiescam in the future.
Reply from Angi2026-08-01
Hi William,
Thank you for sharing your feedback
We’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to us by phone at (855) 975‑7133 or by email at [email protected], and our team will be glad to assist further.
We're here to assist you
Best,
Klaidy CX Team
Several reschedules to put a table together and on the day and time they were supposed to show up (2 days late) they canceled at the time they were supposed to show up. I had been waiting and had canceled my plans for the day. Now I’m stuck with huge boxes and no way to put the table together.
Reply from Angi2026-08-02
Hi Cara, we want to apologize for the
challenges you have experienced with getting your booking completed. Please send your contact information to [email protected] so that we can locate your account and follow up with you. Best, Ammi AngiSupport.
Could not find a pro in my area waited 24 hours then canceled. Cannot get a refund no option for a refund. I purchased through Walmart to install a window unit upstairs. Do not purchase.
Reply from Angi2026-07-30
Hi Sandie,
We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at [email protected] with your contact info so that we can locate your account and follow up.
Ambush Pest Control. Mike was excellent. Knowledgeable, caring and gave me a yellow jacket trap for free! No charge for coming out either. I got a great education on bees too. Thanks Mike. Use this company!
Reply from Angi2026-07-30
Hi Christine,
Thanks so much for sharing with us your positive experience with this pro!
We are pleased to hear that Ambush Pest Control did such a great job. Be sure to also share your feedback with him directly on his Angi profile.
We're here to help
Best,
Klaidy CX Team
They sent somebody else to my house who was not a license contractor , look like a thug , no license nothing and lied and said he was the worker who they had come .
Reply from Angi2026-07-30
Hi Tameka,
Thank you for bringing this to our attention.
We are very sorry to hear that your experience has been anything but positive. We’d welcome the opportunity to discuss this further. If you’d like, please reach out to our Customer Care team at 888-811-2644.
Best,
Klaidy CX Team
Well after a few more weeks with Angi we are still disappointed with them as contractors. We finally got to talk to the person that was supposed to be over us if we needed any help. All he could tell us was still a lot of lies and even said he didn’t know who he worked for. I asked to get my money back we paid them which was 420.00 and was told that we signed a 12 month contract with them which we didn’t. He finally gave us a credit for 350.000 for the next month and said we still owed them 70.00 for the next month and we paid 35 for a lead in our area and they wouldn’t return that so we got one job from them for 455.00 and everything else was fake leads or out of our area. I finally got him to give us the 350.00 credit which went to the next month he would not give the money back to us and then I got a call from customer care which is a joke to because he said that he would give us the 420.00 credit after the first guy said they couldn’t do that but he did and said that he would start sending us leads again and that was last week and we have only gotten 3 leads so far and none of them has been good leads. So I would not recommend Angi to any contractor they will take your money and tell you that you signed a contract when you didn’t and then they will tell you that you owe them more money.
Reply from Angi2026-07-29
Hi Junior
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Wish I could put 0 stars. Super unprofessional. I had a Wayfair furniture assembly booked for 3 weeks for 1 pm today. The "pro" called me at 10:15am to tell me he was 10 mins away. I told him our apt was at 1pm so please come then as I was not home. Then he waited until 12:30pm to cancel our appointment. When I spoke to customer service they wanted to give me a new date, but I decided to cancel the service altogether and get a refund. Otherwise there was no financial compensation for him wasting my time today and I do not trust their service or the professionalism of their employees. There should be some sort of compensation for that. All they could promise was to not have the same "pro" to come back again - that would be horribly awkward. "Pros" should not be allowed to call 3 hours in advance and say they are 10 minutes away.
Reply from Angi2026-07-29
Hi Meg, we are sorry for the challenges you have experienced with getting your booking
completed. We’d welcome the opportunity to discuss this further so we can assist you accordingly. If you’d like, please reach out to our Customer Care team at 888-811-2644.
Best, Ammi AngiSupport.
I only have good things to say about 55 Towing’s ‘Excellent Service’. Their driver Ron, was professional, prompt and courteous. Towed my car 70 miles, texted me when the car was dropped off and sent photos of the car at the drop off point. Also, their price is very reasonable, compared to other tow companies.
I Highly recommend 55 Towing.
Reply from Angi2026-07-29
Hi there,
Thanks for the great feedback! We are happy to hear that you had such a positive experience with this professional. Be sure to leave a review if you haven't already, either through the app or by calling us at 866-986-5478.
Where I can leave a praise for a landscaper I hired to install the rock bed along the back wall of my house. Nicolas from Nick and Bros LLC did a superb job. He was quick and careful to listen to my wishes. The job was accomplished in 3 hours including necessary trip to the garden store for more rock material and edging. The project was finished in 2,5 hours at a reasonable cost. Nick is very pleasant person and very careful to leave the place clean after finishing the job.
Reply from Angi2026-07-28
Hi Marlena,
Thanks so much for sharing your feedback about this pro!
We are so pleased to hear that Nick and Bros LLC did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Enjoy the rest of your day
Best,
Klaidy CX Team
My experience with Angi/HomeAdvisor has been extremely disappointing and frustrating.
I created an account and canceled it the SAME DAY. Despite canceling immediately, I was charged $980. It has now been THREE MONTHS, and I still have not received my refund.
What makes this situation even worse is that instead of returning the $980 they owe me, I received a “FINAL NOTICE” claiming that I owe them an additional $1,000 and threatening collections, additional fees, litigation fees, and possible negative credit reporting.
For three months, I have been waiting for my refund, and this issue still has not been properly resolved. Now I am being threatened with collections over another $1,000 balance that I dispute.
From my experience, the billing and cancellation process has been completely unacceptable.
Based on my experience, I would NOT recommend Angi/HomeAdvisor to other contractors. I signed up expecting a service that would help grow my business. Instead, three months after canceling the same day I opened the account, I am still waiting for my $980 refund while being threatened with collections for another $1,000.
Reply from Angi2026-07-29
Hi Wal,
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
I have been an Angi member for many years. But I have canceled my annual membership after being charged $163 for someone -- not a locksmith -- to replace three gate locks. I also paid the worker $100 for replacement locks.
The work was done to my satisfaction, but the $163 fee was not acceptable.
I have hired others through Angi and was never charged. I paid the company that did the work directly.
I will not use Angi again.
Reply from Angi2026-07-26
Hi Ann,
Thank you for your feedback
We appreciate your feedback and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected].
We're here to help
Best,
Klaidy CX Team
This company is so shady. They would send leads that were fake and charge for it. There supposed service lead to little if any actual business. If you dispute it they are a joke to deal with. I would steer far away from this company.
Reply from Angi2026-08-15
Hi Bill, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Klaidy from Angi
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