2 weeks to ship
Customer service zero help. I made a large order over the phone and was assured they had the lights on the shelf. I called 3 days later and it had not shipped, and they couldn't tell me why and promised it would ship that day. Fast forward a week later and still nothing shipped. I am now approaching week 2 on waiting for BD to ship an item that is literally sitting on their shelf. I am now cancelling the order.