Do to an unforeseen work comp injury I…
Do to an unforeseen work comp injury I have yet to use this device and the review is strictly based on my experience with the customer service department. I accidentally signed up for a subscription that is very steeply priced and emailed quickly asking for a refund and for it to be cancelled. Typically I find a lot of push back and attempts to persuade you to stay. Sudden price drops and what if we charge you this instead then would you? That’s not what I got here. I got fast action, apologies, and correction on something that was my mistake and didn’t need the apology. I then received a welcome back email implying I had agreed once again to this subscription but saw no charges on my account. Just to be safe I reached back out to make sure nothing had happened I hadn’t agreed to. I received a very quick response saying it was investigated and an automated messages associated with the first transaction that had been delayed and was not a new charge or notification I’d signed up again. I appreciate the fast responses and no harassment that I received. If frankly was a breathe of fresh air as it seems most places no longer operate this way.