I have to give a 5 star review to Abbie…
I have to give a 5 star review to Abbie from customer service for the outstanding help and support she gave me recently. I had been having trouble with a gift card and unfortunately received no real assistance through the live chat service, where the representative Jay/Jamie seemed uninterested in helping. I also visited the local store and was met with a very unhelpful staff member, which left me feeling extremely disappointed. Abbie (I hope I spelled her name right) completely turned the experience around. She was warm, professional, patient, and genuinely cared about resolving the issue for me. She went above and beyond to help and made me feel valued as a customer throughout the entire process. Her positive attitude and willingness to assist stood out so much after the poor experiences I’d had beforehand. Abbie is a real credit to the customer service team and I honestly couldn’t praise her enough. Thank you again, Abbie, for your kindness and exceptional support 👏🏼