AWFUL customer service
Company has a good product. BUT their customer support is AWEFUL. It takes days to hear back from them. And when they do, there's zero show of concern on how sensitive it is to miss the services of a platform you've trusted to handle client work. I paid my first subscription and in the first week there was a bug and I couldn't use the app. Took weeks to fix. Now I am unable to login and on contacting support, they need to take 3 days to go over stuff. All this while, my business is paused.