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Richard Baxter

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

HOVERAir

Excellent customer service from Jane at…

Excellent customer service from Jane at Hover - replacing my batteries with next day delivery and no charge - thank you The 2 batteries in the combo set swelled badly after 1 year 4 months and very little usage (approx x15 flights) and correct storage - to become unusable/dangerous. The care instructions are unreadably small but suggestions are to store at 50-100% capacity and charge once per month. No quibble replacement was greatly appreciated and restored my confidence in the company as the batteries are overly expensive priced at £40ea and the originals don't have self discharge control like the newer types.

2025-07-08