Wow! Great customer Service from Reilly!
On Friday afternoon, I ordered a tub of Bulk to help with my workout sessions. I didn’t realize it had caffeine in it so I cancelled my monthly subscription. I have acid reflux so my GI doc took me off coffee and all caffeinated drinks. On Sunday the order for Bulk was sent to my house. O. O. So on Monday I called and emailed Transparent Labs requesting my subscription of Bulk be cancelled and I requested help with in selecting a new supplement. I’m 74 yrs of age and have been taking Pilates for 14 yrs. I’m changing my Pilates routine to a new class that couples Pilates and weights. Hence, my decision to seek help from Transparent Labs. I received an email from Reilly of Transparent’s customer service department. Reilly helped with 3 recommendations. First to use Stim-Free prior to workouts. Also to consider using Whey Portein Isolate with some Creatine in my drink. I will start the Whey and Creatine once my current supply runs out. Here’s what else made me so appreciative of Reilly’s help, rather than return the soon to be delivered Bulk, I can give it to a friend to use!?! Yes, isn’t that so kind. And, Reilly also said that my first container of Stim-Free is on the house! I’ve never received anything for free, so I was doubly touched at such kindness. Thank you so much, Reilly. Your help and kindness has made me a customer for life. I will use the convenient auto delivery option. Thank you so much, Reilly and thank you, Transparent Labs for your clean products.