I absolutely love to work with TL
I absolutely love to work with TL, they have the best customer support and always get back to me within the hour. I’m so thankful for the help!
At Transparent Labs, we believe supplements should be exactly that — transparent. No proprietary blends. No hidden ingredients. No artificial sweeteners, dyes, or unnecessary fillers. Just clean, science-backed formulas using the highest-quality ingredients available.We’re committed to setting the gold standard in the supplement industry by formulating every product with clinically effective doses — meaning the exact amounts shown in research to deliver real results. Whether you're training to build muscle, burn fat, enhance endurance, support recovery, or optimize overall wellness, our products are designed to fuel your goals with precision and purpose.What makes us different?Third-party tested for purity and potencySourced from the best of the bestManufactured in cGMP-certified, NSF-certified facilities right here in the USATrusted by athletes, coaches, and health professionals worldwideOur community demands the best, and we deliver. With thousands of 5-star reviews and a loyal customer base that spans the globe, Transparent Labs is redefining what it means to supplement with integrity.If you’re looking for clean, effective, and trustworthy supplements backed by science — you’ve found the one.
Written by the business, not verified by us.Transparent Labs (www.transparentlabs.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Sports and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight that the fitness supplements feature clean ingredients, blend smoothly, and offer fantastic flavors for daily workouts. People frequently share that the support representatives are remarkably helpful, highly responsive, and quick to resolve any questions or ordering mistakes. However, some customers also noted frustrating issues with delayed deliveries and significant difficulties reaching support representatives by phone or email. A few reviewers experienced prolonged shipping times, missing packages, or incorrectly fulfilled items that required considerable effort to fix. These buyers felt disappointed by the lack of communication regarding their unresolved orders.
Auto-generated from all reviews of this business. For reference only.I absolutely love to work with TL, they have the best customer support and always get back to me within the hour. I’m so thankful for the help!
I've tried a lot. Transparent Labs Vegan protein powder is delicious and light. I've had problems with other powders making me feel sick. So happy to have found a clean, healthy protein powder that makes me feel good. Also, the customer service is excellent.
I tried the JOINT SUPPORT, BCAA GLUTAMINE, HYDRATE, sample pack of the different favors of HYDRATE, GROWTH AND I JUST RECEIVED MY ODER OF GRASS-FED 100% WHEY PROTEIN ISOLATE. I have found my supplier! I'm very pleased with everything I'm taking. I will be getting creatine very soon. The products blends very good. Very happy with everything
Kiera and Luke super awesome. TL the best. They and you have earned a very happy and loyal customer. Thank you!
Products are great quality with third party testing and customer service is surprising at how great they are. I used an incorrect shipping address and they were able to send a replacement shipment immediately with no additional cost to me even though the error was mine.
TL responded to a question about their guarantee promptly and stood by their word. I can't recall an easier customer service process lately.
Great products. Great customer service. Would definitely recommend them to my followers and clients.
Excellent products and great customer service! By far, one of the best supplement companies I’ve done business with.
High quality products with fully transparent labels and information just as their brand name. Top tier customer service that truly provides customer product satisfaction guarantee.
1 star-customer service-doesn't answer phone or emails 1 star product-product is subpar-doesn't mix well lumpy 1 star delivery- takes too long to get product You decide if you want to deal with a 1 Star Company!!
Hi Joe, I am very sorry to hear about your experience. I just wanted to let you know that I have issued a full refund on your order for you! I have also reached out via email to help you out :)
Geat to work with. Had a misunderstanding with an autoship. Fixed it immediately!
Transparent Labs not only makes the best products (EAA, Bulk, Grass Fed Whey Isolate, etc) but they have the BEST customer service. This brand - top to bottom (especially Reily) are amazing, efficient and kind. They are the only supplement brand I use and after 30 years of being in the fitness industry, I would rate them with an A+.
Reilly was great! Amazing customer service. Bought preworkout that was mishandled in the shipping, they shipped another one for no extra charge! Will definitely continue to use Transparent Labs, they are highly responsive and offer military discount! Semper Fi
Was dying to try out the dark chocolate flavor that's always out of stock for the 4 lbs tub. The team promised me two 2 lbs of dark chocolate in the next shipment for the same cost as the 4 lbs tub
Great product! My favorite protein bars out of the many brands I’ve tried. I appreciate the low added sugar and clean ingredients. Also, customer service is great, very responsive and helpful.
Reilly Was a great customer service agent who helped me with my refund process and made it super easy and fast
I didn’t personally like the taste, but the customer service was outstanding. They processed my refund quickly and handled everything professionally and kindly. Thank you!
I like to highlight on how great customer service I've received from TL. I've been ongoing customer because of how great the TL products are and adding great customer service is a no brainer for me to stay a devoted customer. greta work TL! -Jorge
I love these guys! And I do recommend it to others! Good customer service too! I didn’t like one of whey protein powder flavors and forgot to take it off the monthly subscription (because I thought I’d like it) but I did get a store credit for it and didn’t have to return it(so gave it to my nana😆) she loves their powders too now. We switched from Atkins this is way better price for the amount and month compared to most others. I drink the whey protein with milk and it’s so good or even in coffee but never hot products. Definitely would keep buying from them my first whey protein experience and the only one I’ll keep getting from.
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