Ac infinity horrible customer service
Ordered a terraform 8 ac system from this company, waited several weeks for it to arrive. When it arrived the box and packaging was severely damaged and items missing from the box. I immediately called ac infinity who informed me that I would need to send the unit back to them for inspection before receiving a replacement or refund. The box is so destroyed that I can't even use it to send the ac back in forcing me to spend more money on packaging or keep a machine that is missing items and most likely damaged. This company was more concerned about me sending photos so they could file a claim with the shipper to get THEIR miney back from the shipper then about me their customer! Why would they not immediately ship a new machine out then I could use the box to return the damaged machine. All this after waiting weeks to recieve it. Horrible customer service in my opinion.