Bad product and no customer service response.
The product ordered for my Tesla came without an instruction manual or any kind of documentation. Further, the quality was not satisfactory and not fit for purpose, so I wrote to Tesery's customer support twice without receiving any answer so far... I get the automatic email informing that they've received my email but no response at all... I hope someone gets back and I can change my opinion on this company, otherwise, this is not a serious company.