Refuses to honor their refund policy
Placed order on Oct 8. They would not give me tracking info. After many email of poorly wording on their part they finally confirmed orders had shipped. I received it on Oct 21. All shirts were too small (yes I look at their sizing chart before I ordered). within 30 minutes on receiving shipment I sent emails at first requesting to exchange for a larger size, they tried to say I couldn't exchange but they would give me a discount on my next order, I said no and realized the shipping I would pay for more shipping would be more than the order. so I insist on a full refund. They will not send the required return merchandise form. the website says they accept returns within 30 days (I contacted then within 30 minutes. so now they ive sent about 12 email in the last 48 hours, they keep trying to negotiate a 30% refund, then 40% refund. they absolutely DO NOT honor their own procedures. btw, the quality of the clothes is not very good. So still waiting to hear from them again. Definitely the worst online shopping experience. they are a scam company. Way to go China on screwing the world again!