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Sharen Roberts

Australia

1 Reviews
1 Reads
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1 review

pinklaura.com

Bad customer service for returns

Received goods, some of which did not fit. Started an email trail that extended over multiple emails trying to get a return address. Delayed responses from the company, each email asking for more information ie., invoice then measurements, photos of return items. Still no address for returns. Finally they said in their opinion it's would cost me to much too return the items so I should keep them out give them away. Still no address for me to check this out myself. Because of the delays it was over 30 days since I received the goods and PayPal said I couldn't dispute. I'm my opinion don't deal with this company and don't try the email trail if you want to return items just got straight to PayPal off you have used it.

2024-10-29