I would never buy services without a written explanation of what services I'm buying
I contacted Yes Hearing and after a brief pleasent conversation with Lathan Hickney, lead salesman for Yes Hearing, with no documented offer, this lead salesman tried to get me to give him my credit card information and charge me unrefundable $200 to set up an to be scheduled in-home appointment with an unidentified Audiologist with the intention of starting a trial, with no written documentation on what I'm buying with my $200. Lathan Hickney was very pleasant to speak with however getting information beyond Lathan Hickney's canned talk was very difficult and after several misrepresentitive email exchanges where each time i specifically asked for a copy of a contract, he finally wrote me that there is no contract with Yes Hearing and never wiill be. He also incorrectly wrote to me that "for that matter from anyone else in our industry, it is not required and or neccessary". I do not know what "industry" he was writing about. I have purchased 6 hearing aids from three seperate, unassociated local Audiology companies and have always recieved a full contract without even asking, before paying or being invoiced for a penny. Though Yes Hearing might provide great services, I would never buy services without a written explanation of what services I'm buying.