I bought two Jasion bikes for Christmas. NOT GOOD
I bought two Jasion bikes for Christmas. One was dead on arrival (faulty brake sensor). Support forced me to spend hours repairing it myself, promised a replacement, and then ghosted me right before the holidays. Now, I’m stuck in a loop of useless emails with their AI support bot. Even the bike that works feels cheap and clumsy. If you want a reliable bike and actual human help, skip Jasion and buy a Lectric. Update 1-23-26. Jasion has now ghosted me but will follow up on my reviews. please read the 5 star revies and know that its all fake AI writing from Jasion. not a misspelling, not a punctual mistake, all glowing reviews. Don't be faked out. Jasion is a low-end product at best and will not make things right when it counts. Ownership is: Jasion e-bikes are primarily manufactured by GUANGDONG SHUNDE JUNHAO SCIENCE & TECHNOLOGY DEVELOPMENT CO., LTD. They are often associated with Chinese, direct-to-consumer manufacturing, with some reports linking them to Galaxy Bicycle Co., Ltd. Please consider a different bike. I moved on to a Lectric. owned by Levi Strauss's heirs and built in Pheonix AZ. Watch the bots Update 2-6-26. Jasion responds to every review I leave within a day. The same corporate verbiage. But when it comes to actually refunding the money they just won't do it. I encourage you to look at Lectric.