Terrible Customer Service!
Ordered a console for my recumbent bike. This unit was defective and did not power up. Returned unit for exchange at my expense as FRP will not pay shipping. Received replacement part and it was functional. However I then determined that I had additional problems beyond replacing the console. Contacted "Customer Service" and requested to return the console for a refund, willing to pay the restocking fee. Company representative would not issue a return authorization due to that being a second request even though the first request was based on a defective unit. They would not budge, no exceptions. Terrible Customer Service borderline rude! It is obvious they do not care to assist. Stay away from this company because if there is a problem, you will not receive any help from them.