10/10!! The customer service over at Mars Hyrdo is Phenomenal!!
The customer service over at Mars Hyrdo is absolutely phenomenal. I had a fairly brand new (1 year old) power supply (driver) burn out on me that basically wound up looking like a swollen cell phone battery. I emailed Mars Hydro a few pictures of the unit to their customer support email and they were very quick to not only respond, but also helped me resolve the issue in a couple of weeks. After confirming my original purchase and a few verifications my new power supply was shipped out to me and received. Once I received the new power unit there were some minor modifications that had to be done to it in order for it to attach/connect to my FC-8000, however, this step was made very easy to accomplish, as Mars Hydro sent me a DIY youtube video link, that assisted me every step of the way. I am so happy that they fixed this so quickly before I had to cut my losses on this next harvest. My plant ladies are thrilled and once again thriving. Huge thanks to Mars Hydro and everyone on their customer support team. I highly recommend using Mars Hyrdo products for all of your indoor gardening needs!