I am not that tech-savvy and I am a…
I am not that tech-savvy and I am a hands-on person, 1st thing I loved about TSC is their OUTSTANDING customer support on telegram(no bots, no AI, no fill in this form and that form and yada yada yada so NO BS)you get a human who has seen 99.99% of the issues and knows exactly how to guide you, even what you didn't knew you needed = PROFESIONALISM 2nd thing, TIMING, it's instant or max 2 minutes, not 24h or never reply like some other companies i know....again NO BS I don't know about others, but when it comes to buying a service or a product, in my case at least, I want it to work flawlessly; that's why I paid for it and I am definitely not gonna be waiting until someone gets in the mood to check the emails 3rd as previously mentioned, PROFESSIONALISM even when dealing with stubborn people like me, I wanted the documentation and got exactly what I asked for. They have a huge library, and I just didn't feel like chatting at that instance but wanted a step-by-step guide to do at my own pace when I felt like doing so..... Again NO BS I know I can trust them because whatever happens Customer service is always there and is properly trained to provide the solution to my need no matter how stupid/big/small my question or my mood can be(ofc being respectful always) ....