Delivery issues - Kitco doesn't always update delivery as instructed
I updated my address and Kitco sent my order to an old address. When I spotted the error and contacted Kitco a representive told me he updated my address (removed a old statement that not current address). I was told my order would be picked up from the delivery carrier but instead my purchase was sent back to Kitco. Today someone told me it would be sent back to my house but I would have to pay for a 2nd delivery. It was Kitco error not mine that led to initial wrong delivery. I updated address before order was sent and then I agreed to pick up product but instead it was sent back to Kitco. Kitco did take care of this and the product was delivered to the correct address. The product quality fully met my expectations.
