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BZ

United States

1 Reviews
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1 review

Grasscity.com

Shipped fairly quickly but I was…

Shipped fairly quickly but I was shipped the wrong item. Sent an email that hasn’t been answered. 🤷‍♂️ Update: my email was answered. I was told that the item I ordered stated that the colors are random. I didn’t see that on the site. Then item I selected was shown in blue. I was sent pink. After reading the entire product description I did in fact see that it says colors are random. I will say that it’s quite deceptive however. I saw the item and ordered it based on its appearance. Had it been clearer that the color would be whatever they decided to send I would not have ordered the item. Knowing that I was unsatisfied I was told I could send the item back and when they received it they would send another (they didn’t however say that I’d get the color I wanted at that point either). I felt, and still feel it is deceptive. Rather than putting the “random colors” somewhere farther down in the description it should be made clearer. Honestly it was a $20 item and I wouldnt have continued this review but I was sent a form today to verify that I was a real customer or the review would be marked as unverified. Bottom line is , they would not budge on their position and didn’t try to make it right. Lesson learned.

2024-11-10Helpful 1