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Taranae Mahmoodi

United States

1 Reviews
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1 review

United Regions Van Lines

Do not hire United Regions!!!

Whatever you do, don't chose United Regions Van Lines. They are a nightmare and caused an immense amount of stress. They drop extra charges on you at the last minute. They added extra charges on us wherever they could for an unnecessary shuttle storage, etc. They ask you to pay the last deposit (thousands of dollars) in cash the day of arrival of the moving truck. There is "no option" to pay for this via a wire or credit card and they are very rude about this on the phone. Our boxes came extremely banged up and torn. Thankfully we had an air tag so we could track where our items were because they took so long to deliver and did not communicate. I needed a receipt for work for the cash payment and they ghosted me when I asked to send me the full receipt-- never got a response once they were all paid up! The only aspect of it was good were the movers themselves who were very efficient, polite and respectful. The customer service on the phone is terrible and they got into a yelling match with us then they hung up. One of our items of furniture got badly damaged but we decided we didn't even want to pick up the phone and deal with them. Terribly unprofessional. Do not hire!!!

2024-11-12