clearly the 5 star reviews regarding…
clearly the 5 star reviews regarding customer service are not real. it's not too difficult to figure it out. try calling them and getting a human on the phone. all roads lead to disconnect or to submitting a service ticket that gives a robo generated response that goes nowhere. same with chat. same with the email they leave in follow up to these reviews. after 15yrs of paying religiously and getting an infinite amount of spam sent to my email addresses with them, apparently my cc on file expired: i called to update. crickets/disconnect. attempted to login. they sent a code to and email associated with them that i can't access because my cc needs to be updated. crickets. submitted a ticket thru their website. crickets. sent an email (using one of my emails i can actually communicate with) to the email address they post on all of their responses here on trustpilot. crickets. find another company that values your business. this place is seriously horrendous. ignore whatever response follows this review. if you don't know who to believe. CALL THEM. you'll thank me and all the other actual 1 star reviews for it later.