Very expensive & slow shipping …
Very very expensive shipping especially as it still hasn't arrived after more than 2 weeks. Never again. Thanks for your reply DME. Just to elaborate - I understand you can't control your shipper's performance but if you see that USPS takes a week to transfer 2x3" castors from Oregon to LA (see their tracking history) and another week from Melbourne to Adelaide (and as of today still to be delivered) for _$US85_ then maybe another shipper should be used? Thanks for second reply DME and for that you get two extra stars 😁. I appreciate your unexpected 50% shipping refund so thanks for that too. I did not realise (see?) there were other options for shipping else I would have chosen FedEx. I have tried to navigate USPS' customer feedback, info request etc - but it's very US centric and convoluted, i.e. just too hard. Anyway, I'll keep waiting for the castors which I needed for my (now completed) business trip to Kuala Lumpur where the footpaths etc are a nightmare for wheelies.