ITR and APY
I want to thank Ja’Kira for providing such a clear, professional, and easy-to-understand explanation of how the interest rate and APY work. The breakdown of daily compounding versus APY was straightforward and answered my questions completely. Excellent customer service isn’t just about responding quickly but it’s about taking the time to educate customers in a way that builds confidence. Ja’Kira did exactly that. Thank you for the prompt, courteous, and informative support. It’s one more reason I’m glad I chose Newtek Bank for my high-yield savings account.