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Ellen L.

United States

1 Reviews
4 Reads
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1 review

Westhost

No longer a 5 star company - now a complete hazard

Our company has been with WesHost since 2010, and we upgraded to full business status in 2017. At the time, I gave them a 5 star rating because they were great. But now: the technical service phone number just hangs up. The chat wait time is about 9 hours (582 minutes). My company can't access their email because the servers are down, and have been all day. I can't log into the chi.panel site because they sent the security code to the email I can't access. And, now they want to migrate the business email to a new server - except they WON'T MOVE THE SERVER CONTENTS - just the addresses. What a mess. What a complete rip-off.

2024-11-15