Paid for an online consult - told I need to visit a clinic
I had an online 'consultation' with the option of adding a prescription so paid $25. The consultation lasted for approximately 10 seconds before I was told that I would need an in-person consultation for this kind of condition (skin condition). So I paid $25 for 10 seconds. I contacted the company who said it would be refunded in 2-3 days. There should be a list of conditions which are likely to require an in-person consultation so that customers do not waste time.
