Stay Away from Shopee
I ordered a foldable bed from Malaysia on Shopee. It took a quite a while for the item to arrive in Singapore even though Malaysia and Singapore are so close to each other. I was not even inform beforehand about the delivery. The delivery man only informed me about 10 minutes before delivery. The delivery company is SPX Express. I have ordered things from Shopee before. Usually the delivery man will contact the buyer at least one day in advance. Because I am informed about this delivery at the very last minute, I could not arrange for someone at home to collect the item. Because no one is at home to collect the item, he left the item outside the house and left. He Whatsapped me the photos about the delivery. He said that if this was a concern he could return and take the item back. I asked him politely to return and take the item back because I am afraid it would be stolen. I tried to arrange for a re-delivery date. He was very rude and threatened that there was not guarantee of a re-delivery as he had many deliveries to be made. He also said I could go ahead and arrange for a refund. When I returned home, the item is no longer there. This is very disappointing service provided by Shopee. I have lodged a request for refund from Shopee but I am not hopeful. After this experience, I no longer want to buy anything from Shopee and will close my Shopee account eventually. I don't mind paying more for better service and piece of mind.