Poor customer service and horrible loan rates.
In November I bought a new truck. Your loan rates were worse than the big banks. I asked for a loan specialist to call me, your employee said someone would, it never happened. The rate and the customer service would not have happened when I was with reno Employees FCU and I was a member there for more than 30 years. So disappointing and due to lack of follow up, I will probably close my account, and recommend my family members do the same.