Filterbuy customer service doesn’t exist
Filterbuy shipped me the same order twice. They claim I used my current email and an email that I haven’t used in 8 years. When I asked them to cancel the order when I was charged on the same account twice they informed me there was only 1 order and one of the charges would fall off. To my surprise we received 2 orders of the same filters. Four years worth. I asked them to make it right. To take 1 back. They agreed to if I paid the shipping. I’m not going to pay for their mistake and will not do business with them again. Unfortunate since I’ve done business with them for years. I guess customer service is a thing of the past with them.