UME travel arrangements
I have made arrangements with UME travel several months before our trip to Japan! They were prompt in picking us up from our hotels and took us down from Yokohama to Fuji Mountain View hotel the first night! A great hotel to stay. Direct view of Mount Fuji and a lake behind! There were a slight issue with the first guide but Dan expedited the change of a new guide. Next morning God granted us the favorite to see the full view of Mt.Fuji for over 40 minutes then it was covered by clouds for the rest of our trip! The driver met us at the Bullet train station platform and directed us to our van! We spent 3 days in Osaka and were pleased with our van driver Mr. Maeda, spoke excellent English, very courteous and considerate. I really appreciate Dan have tried to accommodate our requests at various times and somehow they were all resolved smoothly! Not what we expected but they were done and Dan did tried his best! He even offered to pay extra to try to resolve our issues. Thank you!