I ordered a table in April 2026
I ordered a table in April 2026. Delivery estimates repeatedly changed from May windows (May 18–24) to late June due to supply chain issues. Customer service provided no proactive updates—I had to chase them constantly. Cancellation attempts after missed dates triggered policy excuses, and a promised $125 partial refund was never applied. AIT delivery was chaotic: multiple missed appointments forced me to take days off work. On June 19, after confirming a 1–5 PM window, I received conflicting info by phone with no resolution or follow-up. Zero accountability from Interior Icons. Avoid this company—constant frustration and broken promises.