Very high quality products
Very high quality products. So glad I found this store! I look forward to more shopping!
About Interior Icons
Data updated- Website
- www.interioricons.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (44/44)
Do you own Interior Icons? Claim this profile for free and start replying to reviews.
About this business
We are making the mid-century furniture Icons available and affordable once again by eliminating all middle men and producing all products in our own factory.
Written by the business, not verified by us.Is Interior Icons legit?
Interior Icons (www.interioricons.com) has a 3.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the attractive furniture quality and find the ordering process straightforward and simple. Many people highlight helpful support interactions, noting that representatives respond promptly and resolve issues effectively when needed. Buyers often mention that items arrive well-packaged and match their expectations for stylish home decor. Some reviewers were not happy with long delivery delays, unexpected timeline shifts, and extended waiting times. Customers also reported receiving damaged items, missing parts, or encountering unresponsive service teams during disputes. Several buyers expressed frustration regarding strict return policies and expensive shipping fees charged for deliveries.
Auto-generated from all reviews of this business. For reference only.What people say
very easy and informative
Very simple
Very simple, quick, easy to follow ordering process. And the merchant’s return policy is great although I expect I won’t need to use it. Looking forward to receiving my order!
Reply from Interior Icons2026-08-07
Thank you for writing your review. We sincerely appreciate your feedback. We are glad to hear about your experience shopping with us and we do hope you shop with us again in the future. We can't wait for you to receive your order and we hope you love your new chairs. We again appreciate your feedback and if you have any further questions or concerns please let us know and we would be happy to help.
great experience
easy website to navigate and checkout. product was as described. Shipped and received promptly.
Reply from Interior Icons2026-08-07
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback! We do hope you shop with us again soon. If you have any further questions or concerns please let us know and we would be happy to help.
Amazing products and good service
Reply from Interior Icons2026-08-07
Thank you for writing your review, we sincerely appreciate your feedback. We are so glad to hear you enjoyed your experience with our support team. We do hope you shop with us again soon. We appreciate your feedback and if you have any questions or concerns please let us know and we would be happy to help.
Shipping was fast and in line with…
Shipping was fast and in line with expectations - product is gorgeous.
Reply from Interior Icons2026-08-07
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback! We do hope you shop with us again soon.
Excellent Quality
Excellent products, I am an Interior Designer and I can vouch for the quality of everything that I have ordered from I.I. Pricing is also exceptional
Reply from Interior Icons2026-08-07
Thank you for writing your review and for your kind words, we sincerely appreciate your feedback. We are so glad to hear that you are loving your products and that you enjoyed your experience while shopping with us.
Never received order
I placed an order for a $2k chair early June. Expected delivery in July. It’s how August and my delivery date has been moved back several times with no proactive communication. They refuse to provide a refund. If this does not get resolved I will be contacting my lawyer
Reply from Interior Icons2026-08-07
Thank you for taking the time to provide your thoughts - please be assured that all feedback is logged for internal review. I can see our agent has offered to assist you with the cancellation process. Our cancellation policy is available online at all times for review - https://interioricons.com/pages/returns
Unique items
Unique items, discounted prices
Reply from Interior Icons2026-08-07
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback!
It was easy to order and we loved our…
It was easy to order and we loved our store credit from our prior purchase!
Reply from Interior Icons2026-08-07
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback! We do hope you shop with us again soon. If you have any questions or concerns please let us know and we would be happy to help.
Not your Target mirror!
Gorgeous mirror and great use of credit!
Reply from Interior Icons2026-08-07
Thank you for writing your review and for your kind words, we sincerely appreciate your feedback. We are so glad to hear that you are loving your new mirror!
Great customer service
There was some damage on my item from delivery. The team (Amy specifically) was very helpful and gave me great options for replacing it. It’s beautiful and I’m happy I went with Interior Icons!
Reply from Interior Icons2026-07-31
Thank you for taking the time to share this. We are glad Amy was able to sort out the replacement quickly and that you are happy with the final result. We will make sure she sees your kind words.
Absolute scam company
Absolute scam company. Sent me damaged furniture and refused to take it back. Thankfully Amex handled. I even offered to ship back, they refused, Amex gave me my money back and ended up donating the broken stools.
Reply from Interior Icons2026-07-31
We are sorry to hear the stools arrived damaged. Damage in transit is uncommon but it does happen, and we handle these cases through our claims process, which includes replacement or credit once the report is received. We do take damage reports seriously and we work with our carriers to reduce these incidents. We appreciate the feedback.
Very excited to find the perfect piece…
Very excited to find the perfect piece for our living room
Reply from Interior Icons2026-07-31
Thank you so much. There is nothing better than hearing a piece has found the right home. We hope it brings you years of enjoyment, and if you ever need anything at all, we are here.
The online help service is really fast…
The online help service is really fast and professional. I appreciate that so much. Thank you guys. I can’t wait for my sofa.
Reply from Interior Icons2026-07-31
Thank you for the kind words about our support team - we are glad they were quick and helpful. We hope the wait flies by and that the sofa is everything you are picturing.
So impressed!
Amy, the customer representative I was fortunate to work with to purchase my gorgeous CH25 chair, makes this company SHINE. Her friendliness, knowledge, quick work and patience made this entire transaction a memorable one. I'll be sharing this site and experience with friends and family. THANK YOU, Amy. You really made this wonderful.
Reply from Interior Icons2026-07-31
Thank you for such a generous review. Amy will be thrilled to read this, and we will make sure it reaches her. Knowing the product inside out and taking the time to be patient with every question is exactly what we hope for, so it is wonderful to hear she delivered that. Enjoy your CH25 chair, and thank you for spreading the word to friends and family. We would be delighted to help any of them.
The customer service rep was totally…
Amy the customer service rep was totally amazing!!!!
Reply from Interior Icons2026-07-31
Thank you for the kind words. We will pass them straight on to Amy. We look forward to helping you again.
I purchased a coffee table
I purchased a coffee table. Legs of coffee table arrived damaged, they replaced it ( very fast) replacment arrived, also damaged. I contacted them and stated I wanted a refund, its been over a week and its been silent. No response. BUYER BEWARE. I had bad feelings about this company and I was right all along.
Reply from Interior Icons2026-07-31
We are sorry the replacement table did not arrive as it should have. Our damage policy provides for repair, replacement parts or a full replacement item, which is why a second table was sent out quickly after your first report. Refunds are not a resolution we offer for transit damage, as our aim is to get you the piece you ordered in perfect condition.
Great experience
Reply from Interior Icons2026-07-24
Thank you for the feedback. We're glad you enjoyed your experience with Interior Icons and we look forward to helping you again.
Items were not protected on delivery
Items were not protected on delivery, barely wrapped. coffee table was damaged on 4 sides, sent pictures asking for label to send back, only store credit. do not trust this company delivery procedures, they will not return your item. interior designer, never had this poor of experience.
Reply from Interior Icons2026-07-17
Thank you for your feedback, and I'm sorry the coffee table didn't arrive as it should have. Where a product arrives in perfect condition, we're happy to accept it back in its original packaging, but items reported as damaged go through a separate assessment, and the resolution differs from a standard return.
Thorvald & Design
Vakkerlight
Autofull
Rove Concepts
Sohnne
POVISON.COM
Lulu and Georgia
AndaSeat