Buy in store, not online!
1.Charged for Route+ shipping protection even though I specifically did not check the box for it. 2.Lack of shipping information to customer when two items were ordered and only one arrived with no further information. 3. Online site is not user friendly. Example: I am allergic to wool found in many clothing items. Not all women’s clothing items in their description listed clothing fiber content. Also difficult to see sizes and the color that size comes in. 4. Had to take time to compose and send an email to customer support to find answers to my questions. I also requested a refund for the Route+ charge, only to be sent an email back with 3 paragraphs devoted to just this charge. As a customer, I felt it is my decision if I choose to decline an extra charge and I should not be admonished for my choice nor told from the Support Manager to, “Please plan accordingly.”.