Don't trust them
Don't trust them. At the end of the month, an account has to be over $100. Mine is, but through AMP I am locked out of CQG. They know how much a person has, and is trading because it's because of risk. A manager contacted me one time and asked me if I was watching the market. So, I know they are watching the accounts, yet they choose to be slow in supervising accounts when it doesn't suit them. At night, there seems to be only three people that work there and no supervisor. At least the people at night wouldn't confirm that there was a supervisor. Beware! Update: You wrote, "Odd". What's odd is that you write that and want a response. You didn't write or call me, so there's nothing to respond to. That is truely odd. Like the company, the response is of little to no substance. Update: Only other response from Trustpilot was at 8:18, and I don't have a reference number so that was disregarded as spam. You can talk to Daniel, from this morning, or Johnny, Mario, or Ignatious (however you spell his name) from the lonesome after regular hours staff. Update: The review is more than fair because by the end of the month it was good, but you want to go back to the day before that. Everybody was able to see the account, but only after the night shift crew after 11pm did anybody do anything. You monitor accounts during the day, but you chose not to in my case for some reason, and even when I pointed it out you refused to do anything. I will add that what you said is not true because I was able to use CQG at 5:30pm, but not when I checked on my phone at 5:45pm, so it's not automatic on the new trading day at 5pm or after. Your compliance dept. has refused to respond, so NO, your team is not there to help...maybe in many, but not all and certainly not mine. `You should do better. I had to pull most of my money out before, and you know that.