Website and app are not user friendly
Dealing with the seller via the private chat went smoothly, as did arranging the test drive and putting in an offer. The website and app, however, are finicky and we (both the seller and buyer) had better experiences just calling customer service for assistance. Check state regulations about transferring of titles bc we knew we had to do it in person I our state and saved ourselves 200 in fees bc of this. Car is great, seller was easy to work with, and we completed the test drive and purchase/transfer in 3 days.