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David M

United States

1 Reviews
5 Reads
0 Useful

1 review

Milwaukee Tool

Milwaukee is Bad News

I have to agree with all of the bad reviews here. I bought a Milwaukee multi tool 10 months ago. The second time I used it it died. It looks like the pins that go into the battery are missing. Nothing happens when the battery is in and when you try to charge the battery it blinks red and green. I tried to return it by going to their web site but it constantly froze. I tried calling but they constantly hung up on me. Home Depot won't exchange it because it's been over 90 days. I went back to Home Depot when the Milwaukee rep was there. He tried every possible way to blame me for the problem by insinuating that I damaged it, put it in water and didn't store the battery correctly. He eventually laughed and said he wasn't surprised that I was having problems since the tool was "already 10 months old." He was unable to get the web site to work and tried calling Milwaukee. They hung up on him! He was eventually able to get through on an internal phone number and fix the problem on-line and print out a return label. It took two hours! and I had to agree to pay all sorts of fees, pack it up and mail it myself. To say I'm disappointed is an understatement. The name Milwaukee used to mean something

2025-02-10