Zero support
I've used Westhost for more than 17 years. In the past, tech support was excellent; I could get on the phone with someone and walk through the issues. They no longer provide any in person tech support except through chat and email. My last three emails have gone unanswered, and the wait time for live chat makes it unusable. I've been unable to access my email in Outlook for more than two weeks and unable to access email web-based email for a week. Migration to the new server has failed multiple times with no error message so I don't know why. I'm a contractual technical writer. Not being able to receive emails from clients might be destroying my company.