Transactions fail with no reason why
I had a card linked to the app for years and for the past several months I've been trying to make a purchase and the transaction always failed. Finally, I decided to use a new card and it went through, but I had no idea why the other one didn't work, what the problem was, and your customer service is pretty awful. The chat bot on the app doesn't work, requesting customer service assistance send you to articles. If You Dig Down really deeply, you can find a place to send a screenshot into the Ether, but you definitely make it difficult to get any sort of help