First time customer and very pleased
I was deciding between two tvs during a big sale and used the chat option to get specifics. The gentleman was a huge help, going out of his way to get me exact measurements of both and went further and gave me a final price on both, and then placed the order for me right there once I decided. Abt also offered financing through Synchrony. Quick and easy to get approved. After, I received a follow-up email regarding shipping. Here is where there needs a tiny bit of improvement. The email stated that once it is shipped, I would get a follow-up on delivery date within 24 hours. This proved to be confusing because after Abt said it was shipped, it took over a week to here from anyone. The shipping company finally called and expained that once THEY received the item, THEY would call within 24 hours to schedule a shipping date. The shipping company was very helpful and professional. My item was delivered two days later. The two men who delivered my item were also very friendly and professinal. -from first-time Abt customer