Absolutely fantastic experience
I’m usually one of those people who only writes a review when somethings gone really bad(!) but I felt compelled to write a positive review about my own experience ordering from Flower Knows after reading all these bad reviews here. It was the complete opposite experience for me - I couldn’t have been happier with my purchase and literacyu squealed with joy the entire time I was opening it all. Everything arrived surprisingly fast despite having to clear customs during the Thanksgiving/Christmas period. I received the package in about a week maybe, but fully expected a month being a package coming all the way from Asia. All the items were in pristine condition and well organised in the box. The only thing I would have liked it better outside packaging protection - its was just in a cardboard box with no bubble wrap or anything. But nothing was broken so can’t really complain there. I bought basically 2 full sets of makeup - eyeshadows, blushes, lipsticks, mirrors, primer.. the lot. I got an absolutely stunning beauty box with it (as part of the Back Friday deal they’d had) and other lovely freebies. The whole experience was above and beyond what I expected so I’m surprised by some of the other experiences on here, which are likely country specific (I’m in the UK fyi). I know sometimes Asian companies have to send orders in multiple packages especially if perfume is involved. So some packages may arrive much later than others. Also with breakages or missing items it sounds they got unlucky with their local courier services. I can’t speak to how their customer service because I had zero complaints. Really, such amazing beauty products and seamless buying experience.