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Michael

United States

1 Reviews
5 Reads
2 Useful

1 review

Baltic Børn

BALTIC BORN-NEVER BUY!!!

Awful experience ordering from this store. Dresses do not look like the picture and the material is very cheap. Returned all items with tags still on, never worn (felt the fabric and didn’t like it). They received all items back in perfect condition with tags still on and they are stating they can only refund us store credit. We don’t want to ever shop there again, why would we want store credit?!? When I emailed their customer service they explained that it is a blanket police due to people returning used clothes. I explained that they had our clothes we ordered before we even received a refund and could see the status of the clothes (tags intact and never worn) so the policy doesn’t apply to us and we should not be punished. Once I explained that situation they did not care and told us if we dispute the credit card charge they will put a good on the account for 2-3 months so no action can take place until that is ended (threatening after keeping my money?) STAY FAR AWAY FROM THIS COMPANY

2024-12-23Helpful 2