Replacement part for FireMagic Hood
I called for a replacement part for a Firemagic hood that i got from them and he told me they were a bbq store, not a hood store. i reminded him that their name is bbqguys buy they sell grills, hoods, ice makers... everything for an outside kitchen and i know that bc i bought the appliances from them. He then said, "yeah, maybe but we dont have the parts". Do not get ANYTHING from these people if you ever expect any time of service or even just a little courtesy. EXTREMELY rude and not helpful.