First of all i did pay my bill few days…
First of all i did pay my bill few days late which i always do it and nothing happen like this before, so they decided to deactivate my broadband and when i called them up, this guy told me that they can waive it off cause it was my first time get suspect, but little did i know from where which i cant take it, i have additional bill in my account without them to update me that they have change the policy or whatever shit! Recently had an issue with them and they insisted me on paying the reactivation fee when already paid the bill. Requested them to check and waive and they still insist on paying and is system bounded they can't do a thing. Their service standard now is so bad! And plus i even upgrand my plan and have two broadband at home but due to this stupid matter when they deactivate my account, i can only use one broadband out of two! Technical site cant solve the problem. They called me from 6pm till 930pm still cant solve the problem. Even try to email them even if i need some extention time to pay my bill, they only get back to me for so long. I would not recommend this broadband company to anyone. They dont even deserve any star at all !