LOVE getting billed for something that I thought was already paid!
I signed up because it was supposed to be a deal. It ended up just being false advertisement because I *supposedly* was just being charged a “prorated annual fee” but then got charged an extra $70 without warning! Why advertise all the “deals” and give someone a “prorated annual fee” and a lower “enrollment fee” if there are hidden fees that are not mentioned in the ad!? Meanwhile, I can’t find a single email address to be able to reach out and voice my concerns. Since when is this ok??.. I am thoroughly annoyed because CRUNCH SHOULD BE BETTER AND MORE TRANSPARENT when having people sign up.